• The inspection center is equipped with HPLC, GC and other instruments, with R&D and QC testing each batch.
• Free samples can be provided for quality testing and confirmation.
• We cooperate with third-party testing institutions to detect heavy metals, pesticide residues, allergens, etc.

1. Mode of transport: DHL / FedEx / Air / Sea

2. Transportation time: 4-8 days by air or 20-30 days by sea

We have established a professional after-sales team to assist you. Please follow these guidelines:

• Please use the package to take detailed photos of the ingredients.
• Please use the pictures listed to calculate the number of defective components.
• Please email us a complaint form with clearer details.

The after-sales team will conduct research and submit investigation reports with our QA & QC department.

Solutions for reference:

1. If the packaging is damaged but the ingredients are in good condition, we will provide new packaging free of charge.

2. If there is a slight defect in the ingredients, we will do our best to provide discounts and compensation.

3. If there is a serious issue, we will inspect the case and provide a replacement upon your approval.