Q1: Do you Offer Free Sample?
A1: We offer free sample, but you need to pay for sample in advance. After placing the order, the sample fee will be refunded to you.
Q2: How do I pay for my order?
A2: We accept payment methods like T/T, Paypal, West Union, Money Gram, Visa Echecking, and Bitcoin.
Q3: How soon can I get my order after payment?
A3:
1. Sample order lead time: about 3 to 7 days according to the complexity of the sample.
2. Bulk order lead time: about 5 to 10 days depending on product order details.
Q4: What is your MOQ?
A4: In Stock: Only 50 | Formula: Only 500
Q5: What certification do you have?
A5: We have the MSDS, COA, HACCP, HALAL (need to apply) certification for products and we are an ISO22716:2007/ISO9001:2015/GMPC/COA/MSDS Factory.
Q6: Do you provide customized services?
A6: You can customize packaging, labels, ingredients, and compositions for your products. If you have design requirements, we have a team of professional and experienced designers to satisfy your needs.